These Terms & Conditions govern the use of the Faiz Resort Pahalgam website, direct enquiries, reservations, and guest stays. By using our website or confirming a reservation, you agree to these terms.
1. Reservations
All reservations are subject to availability and confirmation by Faiz Resort or its authorised booking partner. Submitting an enquiry form does not guarantee a booking until the reservation is formally confirmed.
2. Rates and Payment
Room rates, taxes, and applicable charges are subject to change without prior notice unless a booking has already been confirmed. Advance payment, part payment, or card guarantee may be required depending on the booking type or season.
3. Check-In and Check-Out
Standard check-in and check-out timings are subject to resort policy and availability. Early check-in or late check-out may be provided on request but cannot be guaranteed without prior confirmation.
4. Cancellation and Modification
Cancellation, refund, and amendment rules may vary depending on the rate plan, booking platform, travel season, or promotional offer. Guests should review the final cancellation policy shown at the time of booking.
5. Guest Responsibility
Guests are expected to provide accurate booking details and behave responsibly during their stay. Any damage to resort property, misconduct, or violation of resort policies may lead to additional charges or refusal of service.
6. Special Requests
Requests relating to views, room placement, décor, extra bedding, transport, or food preferences are handled on a best-effort basis and are not guaranteed unless explicitly confirmed by the resort.
7. Website Content
All content on this website, including text, images, branding, and design elements, is the property of Faiz Resort or used with appropriate permission. It may not be copied, reproduced, or reused without consent.
8. Third-Party Services
Bookings or actions completed through third-party booking engines, payment systems, maps, or communication services may also be subject to the terms and conditions of those providers.
9. Liability
Faiz Resort is not liable for indirect loss, service interruption, technical website issues, or circumstances beyond reasonable control, including weather events, transport disruption, local restrictions, or force majeure conditions.
10. Changes to Terms
We may revise these Terms & Conditions at any time. Updated terms will be published on this page and become effective upon posting.
11. Contact
For questions regarding these terms, please contact us at reservation@faizresorts.com or call 7006320206.
